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Privacy Policy

AIO Capital Investment Services — Privacy Policy
AIO Capital Investment Services

Privacy Policy

Last Updated: 09 October 2025

This policy explains how AIO collects, uses, shares, and protects your information across our websites, courses, advisory/research services, and communications.

DPDP Act SEBI / AMFI PMLA / KYC Privacy‑First

1) Introduction & Scope

This Privacy Policy applies to all interactions with AIO, including websites, mobile or web apps, AIO Finance Academy programs, AIO Wealth Advisory & Research, proprietary trading (internal funds only), and any online/offline communications.

2) Information We Collect

Personal Information

Identity and contact details, date of birth, and KYC documents where legally required.

Financial Information

Income range, risk profile, objectives, and transaction references when needed for services.

Technical Data

IP address, device/browser info, pages visited, usage analytics to improve performance.

Communication Data

Emails, messages, feedback, and records of service interactions with AIO.

3) How We Use Your Information

  • To deliver requested services (advisory, education, subscriptions, communications).
  • To meet regulatory obligations (SEBI/AMFI/PMLA/KYC) and maintain records.
  • To secure and improve our platforms, content quality, and user experience.
  • To send essential service updates, confirmations, or compliance notices.
  • For internal analytics (aggregated/anonymized where possible).
We do not sell, rent, or trade your personal data with third parties.

4) Sharing & Disclosure

We may share limited information with regulators, payment processors, service providers, or affiliates strictly on a need‑to‑know basis and under confidentiality obligations, or if required by law, court order, or to protect rights and safety.

5) Data Retention

Data is retained only as long as necessary to fulfil the purpose of collection, comply with regulatory requirements and audits, and maintain records under Indian law. Thereafter, information is securely deleted or anonymized.

6) Cookies & Tracking

View our cookie practices
  • Essential cookies for login, session security, and core functions.
  • Analytics cookies to understand usage and improve performance.
  • Preference cookies to remember settings like language or layout.

You may disable cookies in your browser. Some features may not function correctly without them.

7) Data Protection & Security

We apply industry‑standard technical and organizational measures (encryption, access controls, monitoring) to protect your information against unauthorized access, alteration, or disclosure. However, no digital transmission is entirely secure.

8) Your Rights

Right What it means How to exercise
Access Request a copy of your personal data held by AIO. Email admin@aioinvestment.com from your registered email.
Correction Ask us to fix inaccurate or incomplete information. Provide supporting documents along with your request.
Deletion Request deletion where legally permissible. Subject to record‑keeping obligations under law.
Withdraw Consent Opt‑out of non‑essential marketing messages. Use unsubscribe options or email the Compliance Officer.

9) Third‑Party Links

External links (brokers, partners, tools) may appear on our website. We do not control their content or privacy practices. Please review their privacy policies independently.

10) Children’s Privacy

Our services are intended for individuals aged 18 and above. If you believe a minor has provided data, contact us to arrange deletion.

11) Compliance & Legal Framework

  • Information Technology Act, 2000 and rules thereunder.
  • Digital Personal Data Protection Act, 2023 (DPDP Act).
  • SEBI, AMFI, and PMLA/KYC obligations.

12) Updates to This Policy

We may revise this Privacy Policy to reflect regulatory and operational changes. The posted "Last Updated" date indicates the latest version. Continued use of our services implies acceptance of the revised policy.

13) Grievance Redressal

Compliance Officer — AIO Capital Investment Services

📧 Email: admin@aioinvestment.com
📞 Phone: +91 7875564365

We acknowledge requests within 48 working hours and aim to resolve grievances within 30 days in line with SEBI and DPDP Act guidelines.